GDPR Policy

Privacy Policy (GDPR)

1. General information

This Privacy Policy sets out the rules for the processing of personal data in the Retrinic.pl online store, operated by:

Alwady Said H Ahmad
Wspólna Street 52/54
00-684 Warsaw
Tax Identification Number: 9820322167
(hereinafter referred to as the "Administrator")

The Administrator processes personal data in accordance with:

  • Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR),

  • Act of 10 May 2018 on the protection of personal data.

2. Personal data administrator

The controller of personal data is Alwady Said H Ahmad , conducting business activity at the address indicated above.

Contact for matters related to personal data protection:

  • e-mail: sklep@retrinic.pl

The Administrator has not appointed a Data Protection Officer.

3. Scope of personal data processed

The Administrator may process the following personal data of store users:

  • name and surname,

  • home address or delivery address,

  • email address,

  • phone number,

  • invoice details (company name, tax identification number, address),

  • order data,

  • IP address,

  • data contained in correspondence addressed to the Administrator.

4. Purposes and legal basis of data processing

Personal data are processed for the following purposes:

  1. Fulfillment of orders and sales contracts
    Legal basis: Article 6(1)(b) of the GDPR

  2. Payment and accounting services
    Legal basis: Article 6(1)(c) of the GDPR

  3. Maintaining a customer account (if applicable)
    Legal basis: Article 6(1)(b) of the GDPR

  4. Customer contact, handling inquiries and complaints
    Legal basis: Article 6(1)(b) and (f) of the GDPR

  5. Fulfillment of the Administrator's legal obligations
    Legal basis: Article 6(1)(c) of the GDPR

  6. Marketing of own products and services (newsletter) – only after obtaining consent
    Legal basis: Article 6(1)(a) of the GDPR

5. Data recipients

Personal data may be transferred to the following categories of recipients:

  • accounting firms,

  • payment operators,

  • courier and postal companies,

  • IT service and hosting providers,

  • entities authorized under the law.

The Administrator does not transfer personal data to third countries or international organizations, unless this is necessary to provide the service and is done in accordance with the GDPR.

6. Data storage period

Personal data will be stored:

  • for the duration of the contract and after its termination for the period required by law,

  • accounting data – for the period required by tax regulations,

  • data processed on the basis of consent – ​​until it is withdrawn.

7. Rights of data subjects

Every person whose data is processed has the right to:

  • access to your data,

  • their corrections,

  • deletion (right to be forgotten),

  • processing restrictions,

  • data transfer,

  • object to processing,

  • withdraw consent at any time (if processing is based on consent),

  • lodging a complaint with the President of the Personal Data Protection Office.

8. Obligation or voluntary provision of data

Providing personal data is voluntary, but necessary to conclude the contract and fulfill the order. Failure to provide data may prevent the provision of services.

9. Automated decision-making and profiling

Personal data is not used for automated decision-making, including profiling.

10. Safety measures

The Administrator uses appropriate technical and organizational measures to protect personal data against unauthorized access, loss, destruction or unauthorized modification.

11. Cookies

The Retrinic.pl store uses cookies to:

  • proper functioning of the store,

  • analysis of statistics,

  • improving the quality of services.

Detailed information about cookies can be found in the Cookies Policy.

12. Changes to the privacy policy

The Administrator reserves the right to make changes to this Privacy Policy. The current version of the document is always available on the store's website.